Cisco Jabber for Mac 12.8 Download
Jabber End-User Content on Cisco Webex Assist Heart
Yous can notice data on the Jabber client at https://aid.webex.com/ld-n1uv5wq-CiscoJabber/Jabber. The Aid Heart contains articles on using Jabber features. Yous can provide feedback on individual articles or request new articles through the Help Center.
The Help Eye search includes a set of filters to narrow your results by product, release, activities, operating system, and other categories.
Build Number
| Version | Build Number |
|---|---|
| 12.viii(7) | 12.8.seven.305456 |
| 12.eight(6) | 12.8.half-dozen.305104 |
| 12.8(5) | 12.8.5.304791 |
| 12.8(4) | 12.8.four.304226 |
| 12.viii(iii) | 12.8.iii.303943 |
| 12.8(2) | 12.8.2.302955 |
| 12.viii(1) | 12.viii.1.302494 |
| 12.viii | 12.viii.0.301920 |
DownloadURL
The DownloadURL file chemical element in the XML file for automated updates is:
| Release | File Name |
|---|---|
| 12.eight(7) | Install_Cisco-Jabber-Mac-12.viii.7.305456-104068779-MCwCFCzD8e7GIxfNzPJK328XfJWKitQHAhQA3cHq3sVE+1irX3LXiTitNMeMkA!!.cypher |
| 12.8(half dozen) | Install_Cisco-Jabber-Mac-12.8.six.305104-103927905-MCwCFCAP3bbDiSbI73bur370uwiMSP1yAhQcucpHvL+hrADeWqn_HS1rKd_vqQ!!.zip |
| 12.8(5) | Install_Cisco-Jabber-Mac-12.eight.5.304791-104091957-MCwCFC+tb3a1EVmnBT3oKcPzSmAM_zyTAhQRu62CVxVFq0T+iM_aWQt72sBOlA!!.zip |
| 12.8(iv) | Install_Cisco-Jabber-Mac-12.8.4.304226-104043304-MCwCFAqEFRGrFFVk3vvSvgu5uMnffo4+AhR1ezHEPS5zPXwwMHHk4RObTw9oYg!!.zip |
| 12.viii(3) | Install_Cisco-Jabber-Mac-12.8.iii.303934-104037296-MC0CFQCWUv5b62c6gtyo8qUDaJfRn8Tn+QIUPSBDWb+FbEWXhUfcx7GEwwavDoY!.zip |
| 12.8(2) | Install_Cisco-Jabber-Mac-12.8.ii.302955-103628328-MCwCFAWT+J2Kw7be6k2oRie4vJk5ktklAhRqeqP7jbEQczONDtRplNBHhz7B3A!!.zip |
| 12.8(i) | Install_Cisco-Jabber-Mac-12.8.i.302494-103496141-MCwCFHQpjW_pS1KJfypGKamBGhtdhD96AhRoBmTZHpN+e72uiIL3PjW7HKwI_Q!!.naught |
| 12.8 | Install_Cisco-Jabber-Mac-12.8.0.301920-104215537-MCwCFEgGeORDMaAA_GAmBlIo3HuFXbDnAhQuS6valIDo00brmrTjR99TFjCGNw!!.cypher |
The DownloadURL file element refers to the Cisco Jabber for Mac installation file. The installation file on the update server must be renamed to lucifer this DownloadURL file chemical element proper noun.
Yous can also download the manual installation file, if your users install the customer manually.
 Note | To ensure the DSA signature succeeds, configure Web servers to escape special characters. For example, on Microsoft IIS the choice is: Allow double spacing. |
Additional Maintenance Releases
For additional maintenance release information, refer to:
-
Characteristic enhancements — see https://world wide web.cisco.com/c/en/us/support/unified-communications/jabber-windows/products-release-notes-list.html for the latest version of release notes.
-
Caveats — see https://bst.cloudapps.cisco.com/bugsearch/ for latest caveat updates.
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Security Advisories — come across https://tools.cisco.com/security/center/publicationListing.x for a listing of the latest advisories.
What's New in Release 12.8(7)
This maintenance release includes stability improvements.
What's New in Release 12.8(half-dozen)
This maintenance release contains caveat updates.
What's New in Release 12.8(5)
This maintenance release contains caveat updates.
What's New in Release 12.8(4)
This maintenance release includes stability improvements.
Jabber-to-Teams Migration Tool
Supported from 12.8(3)
If you're moving Jabber users to Webex Teams, you can use a new built-in tool to help your Jabber users migrate contacts and mutual settings. For information on how to prepare the tool upwards, run into Configure Users to Move Jabber Contacts and Mutual Settings to Webex Teams . End users can learn how to use the tool by reading Motion Contacts and Common Settings to Webex Teams .
What'south New in Release 12.viii(3)
This maintenance release contains caveat updates.
What's New in Release 12.8(2)
This maintenance release contains defect fixes. Run into the Caveats section for details.
What'south New in Release 12.8(ane)
This Maintenance Release includes only bug fixes. See the caveats lists for details.
What'due south New in Release 12.8
H.264 High Profile Support
We added back up for the H.264 codec'due south High profile. The High profile uses less bandwidth to provide the same video quality equally the Baseline profile that we already back up.
Past default, Jabber uses the Baseline profile. Yous can enable High profile with the H264HighProfileEnable parameter.
Microsoft Part 2019 Support
Nosotros added back up for Microsoft Office 2019 desktop applications to Jabber for Mac.
Telephone call Park Back up
We added support for the Phone call Park feature to the desktop clients. Earlier releases supported Call Park only on the mobile clients.
Separate Ringtones for Each Line on Multiline
We've enhanced Multiline support and now your users can assign a different band tone for each of their configured lines. If they don't desire audible notification from some lines, they can assign the new silent band tone.
Updates to Collaboration Meeting Room Controls
This release includes several new CMR controls.
Hosts tin can at present intermission and resume the coming together recording.
All participants can practise the post-obit:
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Come across who has an open camera in the participant list.
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Copy the coming together link.
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Apply the Meeting Info icon to display details almost the meeting.
Presence Status
Nosotros added a toggle in the General settings to show or hide presence data. When yous uncheck Evidence Status, you don't share your status with your organization and you don't run across their statuses.
Audio Device Priority
You can cull to requite newly registered audio devices the highest priority or go along using the current audio device. Jabber only offers this pick when first registering each audio device. Otherwise, Jabber uses the available device with the highest priority in the device priority list.
Your administrator can use the HeadsetPreference parameter to specify this behavior. It defaults to putting the newly registered device at the top of the priority list. But, each user can override this option in their Audio preferences.
Custom Contacts for Team Messaging Mode
You tin can now create, edit, and delete custom contacts in Jabber Team Messaging Mode deployments.
You can migrate existing custom contacts and custom contact groups into your Jabber Team Messaging Style deployment. The migration operates as follows:
-
Custom contacts without display names don't migrate.
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For custom contacts with electronic mail addresses or phone numbers matching someone in Common Identity (CI), Jabber changes the custom contact to the normal contacts from CI. Any customized data for those contacts is removed.
The custom contacts that y'all create on a desktop client are likewise available in your mobile client. Simply, you tin't create, edit, or delete custom contacts from the mobile client.
New Cisco Headset Support
Nosotros've added back up for the new Cisco Headset 730 Series.
The Advanced settings dialog dynamically includes settings specific to some Cisco headsets. For more data, visit https://www.cisco.com/c/en/u.s.a./products/collaboration-endpoints/headset-700-serial/alphabetize.html.
Show Sent Voice Messages
We added the ability to run into your sent vocalisation messages in your Jabber voicemail box.
To enable this feature, the administrator must set Sent Messages: Retention Period (in Days) on the Messaging Configuration page in Cisco Unity Connection Administration.
Jabber Analytics through Webex Control Hub
| Note | This release note describes a new feature in Webex Control Hub that impacts Jabber deployments. Because information technology's a change in Control Hub, you can access this feature for any release of Jabber. |
If your deployment has Webex Control Hub configured, you lot can access Jabber analytics through the Command Hub. This feature is available for the following deployment modes:
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On-premises with full UC
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On-premises IM-Only
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On-bounds Phone-Only
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Jabber with Webex Messenger
Jabber analytics provides key performance indicators with trending, such as:
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Active users
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Messages sent
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Calls fabricated or received from Jabber
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Screen share from Jabber
Run across the Feature Configuration for Cisco Jabber guide for more than information.
Requirements
Cisco Jabber Requirements
Many Cisco Jabber requirements are common between client types. Client specific requirements are documented in the Release Notes, all other requirements are documented in the Planning Guide for Cisco Jabber.
Operating System for Cisco Jabber for Mac
You can install Cisco Jabber for Mac on the following operating systems:
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macOS Catalina 10.15 (or later)
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macOS Mojave ten.fourteen (or later on)
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macOS High Sierra 10.13 (or subsequently)
We notarized Cisco Jabber for Mac 12.7 with Apple.
Hardware Requirements for Desktop Clients
| Requirement | Cisco Jabber for Windows | Cisco Jabber for Mac |
|---|---|---|
| Installed RAM | 2-GB RAM | ii-GB RAM |
| Costless physical retentivity | 128 MB | ane GB |
| Free disk space | 256 MB | 300 MB |
| CPU speed and blazon | AMD Mobile Sempron Processor 3600+ 2 GHz Intel Core 2 Duo Processor T7400 @ 2. 16 GHz | Intel Core 2 Duo or afterwards processors in any of the following Apple tree hardware:
|
| I/O ports | USB ii.0 for USB camera and sound devices. | USB 2.0 for USB camera and audio devices |
CTI Supported Devices
To view the list of Computer Telephony Integration (CTI) supported devices for your Unified Communications Manager:
-
From the Cisco Unified Reporting page, select Unified CM Phone Feature List from the System Reports menu.
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After opening the report, select CTI controlled from the Characteristic driblet-downwards list.
Limitations and Restrictions
New Certificate Requirements for macOS 10.15
Apple has new requirements for trusted certificates in macOS 10.xv (see https://support.apple.com/en-us/HT210176). Ensure that the certificates on the Unified Communications Mananger, IM & Presence, and Expressway servers come across these requirements. If your certificates don't run across these requirements, users are prompted to accept the certificates for each session.
Webex Site Disclaimers
Webex site disclaimers don't appear when you bring together Webex meetings from Jabber. This limitation applies whether joining from the meeting reminder popup, or past selecting Join in Webex in Jabber.
Single Number Reach
For Cisco TelePresence Video Advice Server Command (VCS) versions before than 8.10.X, configure the editable inbound rules to enable the single number reach for users who are using Cisco Jabber over Mobile and Remote Access. For more information, see Limitations in Enable Single Number Accomplish section from the Feature Configuration Guide for Cisco Jabber 12.0.
Salvage Chats to Outlook
When you apply Outlook 2016, Outlook won't relieve images that are sent in chats. However, Outlook does save any emoji in the chats.
Audio Device Setting After Upgrade
When users upgrade the customer, it can intermittently result in a reset of their selected audio devices. To resolve this upshot, set the sound devices in the Audio/Video Preferences window. CSCva48136 documents this limitation.
Antivirus
When the client connects to Cisco Unity Connectedness on a device that has antivirus software, users can have problems with voicemail connections. To resolve this issue, add the Cisco Unity Connection server data to the exceptions list for the antivirus software.
Users in Common Identity
At that place's a known issue signing into Cisco Jabber for some users who have migrated to Common Identity. If users receive an Incorrect username or password error bulletin when entering their username and password, see the following knowledge base article https://cisco-back up.webex.com/guest/manufactures/en_US/Troubleshooting/WBX000019555/myr=false.
Creating and Configuring Devices for Users in Cisco Unified Communications Manager 11.0
If y'all're creating devices for users in Cisco Unified Communications Manager 11.0, you can now specify a key society as either:
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RSA Only
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EC But
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EC Preferred, RSA Backup
Withal, Cisco Jabber doesn't support the EC Only option. If yous select it, the client fails to connect to the server.
Certificate Validation for CTI Connections
Cisco Jabber uses document validation for CTI connections. We recommend using either Public CA or Private CA to sign certificates.
Connecting to Cisco Unified Communications Manager using a self-signed certificate, results in a certificate validation failure, to resolve this upshot practise one of the post-obit:
-
The user accepts the invalid Cisco Unified Communications Manager self-signed certificate on showtime certificate validation failure and Cisco Jabber saves this certificate to the trust store.
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Deploy the certificates using a certificate deployment direction application.
Expressway for Mobile and Remote Admission Deployment
For an Expressway for Mobile and Remote Admission deployment, when using an online document status protocol (OCSP) or online certificate revocation lists (CRL) to verify certificate status, Cisco Jabber expects a response time of less than five seconds. Connections fail if the response time is greater than the 5 seconds.
Network Disconnection When Using Cisco Jabber on Audio or Video Call
There'south a known issue in the Mac Bone where network interfaces drop intermittently when DSCP is enabled.
If you encounter this issue, do the following:
-
Select Preferences > Calls > Advanced.
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Uncheck Enable Differentiated Service for Calls.
Standard CTI Secure Connection User Grouping
Cisco Jabber for Mac doesn't currently back up CTI connections over transport layer security (TLS). As a result, Cisco Jabber for Mac users can't switch from using a CSF device to using a desk phone device if they belong to the Standard CTI Secure Connection user group.
Contact Resolution for Enterprise Groups
Jabber resolves contacts in enterprise groups individually rather than all at once. When you add an enterprise group to your users' contact lists or they clear their local enshroud, they originally but meet each person's username and domain. More than information appears when they adjacent hover over or collaborate with a person.
Bluetooth Connectivity Unsupported with Cisco Headset 56x
Cisco Jabber doesn't support the use of Bluetooth with Model 56x Cisco headsets. You can utilize these headsets with a USB-C to USB connector cable.
Cisco Headset Back up with Multiple VoIP Apps
If you lot employ Cisco Jabber with a Cisco Headset, yous can't install any other VoIP app, such as Cisco Webex Teams or Skype for Business concern, on your estimator.
Poly Headset Plug-in Removed
Cisco Jabber for Mac 12.8 removed the Poly headset plug-in. The plug-in caused a monitor keyboard input warning on macOS x.15. Without the plug-in, we tin't support call controls (respond, pass up, agree, and resume) on the headsets.
When at that place's a fix for the plug-in, nosotros'll add it back into Jabber.
Windows 10 Crash Using Cisco 700 Series Headsets
If y'all apply Cisco 700 Series headsets, you might experience Windows Bone crashes (Bluish screen). This occurs on Windows 10 version 1803 and earlier versions. Update to a later version of Windows 10 to correct the problem.
Joining Meetings by Coming together Number
In deployments that apply a Cisco Webex Meeting Server, you cannot utilise the coming together number when joining by Webex. Use the meeting URL instead.
Port Contention Disrupts Sennheiser Plug-In
Phone call control with the Sennheiser plug-in uses port 8001 past default. If another awarding uses this port, it can cause issues.
Equally a workaround, y'all can change the EPOS SDK'due south PortNumber parameter to some other port in the appropriate file:
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Windows—%LOCALAPPDATA%\Sennheiser\SDKCore\PDS\config.dat
-
Mac—/Library/Application Support/Sennheiser/SenncomSDK/secomSFSDK.dat
| Annotation | Consult Sennheiser for more than data about these files. |
Shut down Jabber before changing the port in the SDK. Then, restart Jabber afterward yous change the port.
Caveats
Caveats depict unexpected beliefs. The following sections describe how to obtain the latest information.
Search for Bugs
To search for bugs not listed here, use the Bug Search Tool.
Process
| Step 1 | To admission the Problems Search Tool, go to https://tools.cisco.com/bugsearch/search. |
| Stride two | Sign in with your Cisco.com user ID and password. |
| Step 3 | To expect for information virtually a specific problem, enter the issues ID number in the Search for field, then press Enter. Alternatively, you lot can search by product and release. |
Bug Severity Levels
Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:
-
All severity level 1 or 2 bugs
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Significant severity level 3 bugs
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All client-plant bugs except severity level 6 enhancement requests
| Severity Level | Description |
|---|---|
| one Catastrophic | Reasonably common circumstances crusade the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist. |
| 2 Severe | Important functions are unusable and workarounds exercise not exist. Other functions and the rest of the network is operating commonly. |
| 3 Moderate | Failures occur in unusual circumstances, or small-scale features do non piece of work at all, or other failures occur but low-affect workarounds exist. This is the highest level for documentation bugs. |
| iv Small-scale | Failures occur nether very unusual circumstances, but performance substantially recovers without intervention. Users practise not need to install any workarounds and performance impact is tolerable. |
| 5 Cosmetic | Defects practise not cause any detrimental effect on system functionality. |
| half dozen Enhancement | Requests for new functionality or characteristic improvements. |
Resolved Caveats in 12.8(half dozen)
| Identifier | Severity | Headline |
|---|---|---|
| three | Jabber Mac: Almost of strings are unlocalized for Italian linguistic communication |
Resolved Caveats in 12.viii(five)
| Identifier | Severity | Headline |
|---|---|---|
| 1 | Cisco Jabber Cantankerous-Site Scripting leading to RCE | |
| 3 | Cisco Jabber Password Hash Stealing Data Disclosure | |
| 1 | Jabber Client Empty a Tags Non Processed by the Hyperlink Replacer Leads to XSS |
Resolved Caveats in Release 12.8(3)
| Identifier | Severity | Headline |
|---|---|---|
| 3 | Jabber for Mac not accepting all SIP URI design | |
| 3 | Jabber chats brandish in 24 hour (armed forces) time regardless of Os setting |
Resolved Caveats in Release 12.8(2)
| Identifier | Severity | Headline |
|---|---|---|
| 3 | Jabber 12.8.1 and 12.8.2 fails to get telephone services over MRA | |
| 3 | Jabber Mac does not articulate the Active Telephone call count causing the CUCM to refuse further calls with 486 |
Airtight Caveats in Release 12.8(1)
| Identifier | Severity | Headline |
|---|---|---|
| 3 | Jabber process using High CPU on MAC Bone Mojave and Catalina |
Open Caveats in Release 12.8
| Identifier | Severity | Headline |
|---|---|---|
| 3 | Mute all in CMR meeting cannot work later on assign host |
Resolved Caveats in Release 12.8
| Identifier | Severity | Headline |
|---|---|---|
| CSCvs48285 | 3 | Jabber did non stop the retry of the user bulk queries failed with code CONNECTION_TIMEOUT_ERROR. |
| 3 | Jabber does not refresh access token in failover scenario over MRA | |
| 3 | Jabber needs to mask the option to start a chat when IM is disabled | |
| 3 | "Get-go meeting" does not dial the Personal Meeting Room if "Join in Jabber" option is selected | |
| 3 | Jabber 12.6.one/12.7 for Mac crashes when # (option key + 3) pressed on UK keyboard | |
| iii | Jabber 12.7 Meetings displayed practice non prove as hyperlink. | |
| 3 | Jabber for MAC fails to cosign BFCP if user id is changed in re-invite | |
| three | When hover the mouse on share screen icon the share screen button tagging says "Get-go meetings" | |
| 3 | Unable to share the screen on jabber 12.seven in first example on Mac Catalina Version ten.xv | |
| 3 | Jabber for Mac crashing when performing Reset | |
| iii | Jabber for Mac does non load conversation history list when switched from Classic to Modern appearance | |
| 3 | Error when clicks on Bring together in the invite from a Jabber Meeting(MAC) | |
| three | Classic UXModel parameter not applied on Jabber MAC | |
| 3 | Jaber for MAC 12 IM service logs out when making changes to IM account settings on Jabber settings | |
| 4 | On Jabber 12.vii.ane MAC the notification badge does not loads if the preload parameter is set to true |
Cisco Jabber for Mac 12.8 Download
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